At The Book Maven, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you interact with our website, place an order, or contact us, we may collect personal details such as:
Full name
Email address
Phone number
Billing and shipping address
Payment-related information (processed securely through third-party providers)
Non-Personal Information
We may also collect non-identifiable information, including:
Browser type and version
Device information
IP address
Pages visited and time spent on the website
This data helps us improve our website performance and user experience.
How We Use Your Information
The information we collect may be used to:
Process and fulfill orders
Provide customer support and respond to inquiries
Improve our products, services, and website functionality
Send updates, promotions, or newsletters (only if you opt in)
Comply with legal obligations and prevent fraudulent activity
We do not sell, rent, or trade your personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance website functionality
Remember user preferences
Analyze website traffic and performance
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Data Protection and Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include secure servers, encryption, and restricted access to sensitive data.
While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may use trusted third-party service providers to assist with:
Payment processing
Website analytics
Email communication
These providers have access only to the information necessary to perform their services and are obligated to protect your data in accordance with applicable laws.
Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates to your data
Request deletion of your personal information
Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the information below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.
Children’s Privacy
The Book Maven does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take immediate steps to delete it.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will become effective immediately upon publication.
We encourage users to review this page periodically to stay informed about how we protect their information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
The Book Maven Address: 19 Village Dr, Hamilton, ON L8E 3M7, Canada Phone: +1 306-231-9327 Email:[email protected]
